We will gladly accept your return within 30 days of date shipped. Heads up: 30 days = from the date your order shipped. Product must be in new, unused condition with all the original SophieGrace tags. Returns that don’t meet the above won’t be refunded.
We reserve the right to refuse a refund if product is damaged, excessively dirty, or missing tags/stickers.
Looking for an exchange? Please place a new order online and have the old order returned for a refund.
HOW DO I GET MY REFUND?
Pretty straightforward, your refund will be credited to your original payment method.
*Please note it may take up to a week for our warehouse to receive and process your refund. You will receive an email once your refund has been processed. Your refund will show up on your credit card within 3 days.